
Is it possible My laptop and home desk computer bomb at the sametime?
I don’t understand this. I have a Gateway laptop less than 6months old (Vista OS), and a desk tower computer. Neither will completely boot up. It looks like it’s going to, but it stops at a certain point where I am able to choose how I want it to start. No matter what I try it comes back to that same screen.
I use Comcast Cable Co. for my internet provider; the computers are not networked together. I also Use Netgear for wireless (laptop).
It’s odd that they both happened at the same time. Is it possible it could be something to do with Comcast cable (internet provider)? I don’t want to loose all of my pictures on my laptop, and I heard recovery cost a lot of $$
If you have the desktop on a wired connection to a router connected to Comcast, and your laptop is wireless to that same router, than yes, the two computers are networked together.
A virus/trojan, etc, could have infected both machines via that connection, or via shared floppies, shared CDs, shared USB fobs or external drives, etc etc etc.
It’s also possible that both machines just had problems at the same time, of a similar nature, but not very likely at all.
What do you mean by “it stops at a certain point where I am able to choose how I want it to start”? Do you mean the screen that mentions Safe Mode and Safe Mode with Networking, etc? Or do you mean “boot from the hard drive, from cd drive, etc”? Or what?
If you get the option for Safe Mode, try it. If you can get in this way, chances are you have a repairable machine. If not, chances are you’ll find the easiest repair is to reinstall the system (you may have gotten a “System Restore CD” with the systems; each machine will have its own CD(s)); be aware that this method will wipe all your pictures, etc.
If you can afford to wipe the desktop, restore it into working order, then download the free Knoppix LiveCD (www.knoppix.com) and burn it to CD on the desktop machine. Then boot the laptop from the Knoppix CD, after plugging the laptop into a wired port on the router. The Knoppix CD will give you a 90% or better chance of getting to your pictures on the laptop and copying them via the network to your desktop machine, after which you can wipe/restore the laptop.
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